SHARON LIM PUI VOON

Sharon Lim Pui Voon

Programme Director - Dual Awards

Master of Computer Science, University Malaya

puivoon.lim@taylors.edu.my

Subjects Taught
  • Introduction to Computing
  • Introduction to Multimedia
  • Introduction to Web Application
  • Introduction to Information Technology
  • Practical IT Skills
  • Online Presence Management
  • Enterprise Computing
  • E-commerce
  • Industrial Research Project
  • Final Year Project
  • Computing Project
  • Industrial Training

Research Interests
  • Cloud Computing
  • Enterprise Computing
  • Blended Learning/E-learning

Scholarly Activities / Industry Experience / Industry Collaborations
  • Advisor for Students’ Project
    Client: Sensata Technologies Sdn.Bhd Malaysia
    System: Machine Tooling Management System

  • Industry Experience
    • Client: Ecenta AG/ Ecenta MY/Ecenta SG
      Functional design for various POC’s (proof-of-concept) for various customers in various industries. Responsible in requirement definition together with presales, configuration, development and customizing. CRM component used including all releases up to CRM 7.0.
    • Client: Nu Skin, US
      Involved in Web Commerce and Product Catalog configuration. Product catalog to be retrieve through the CRM WebClient UI when selecting Nu Skin product. Component used is SAP CRM 7.0 with SAPgui and WebClient UI.
    • Client: SAP AG, Walldorf, Germany
      Involved in Testing and identifying defects for SAP CRM7.0 Enhancement Pack 1. Mainly involve in testing Master Data and CRM services.
    • Client: LEASEPLAN, Australia
      Involved in TRIAGE TEAM responsible for fixing defects and bugs for SAP system. Also involve in analyzing, testing and identifying the cause of error.
    • Client: WESTPORTS, Malaysia
      CRM implementation: CRM solution for CRM Sales, Marketing and Call Center Scenario. As a Project Manager and consultant involved in full cycle project management from business blueprint stage till project go-live and support. Also responsible for configuration, development, implementation, preparing/ conducting UAT and user training. The solution is based on IC WebClient/Web Client UI and comprises activity management and account management as well for the creation/maintenance of the related Business Partners. Component used is SAP CRM 2007 with SAPgui, WebClient UI and IC WebClient.
    • Client: LEGO, DENMARK
      Responsible for preparing demo, gather user requirements and prototype configuration on SAP ECC & SAP CRM Pricing. Component used is SAP ECC 6.0 and SAP CRM 2007 with SAPgui and WebClient UI.
    • Client: MDEC, Cyberjaya, Malaysia
      Preparing and conducting user training of a CRM Sales & Marketing solution. Component used is SAP CRM 5.0 with SAPgui and PCUI.

Publications / Patents
  • Tee, W.J. and Lim, P.V. 2013, “Creating next generation blended learning environment using learning management system, social learning platform and video”, Proceedings of Taylor’s University Teaching & Learning Conference 2013, Taylor’s University Malaysia.