"No Need for Cold Comfort” - Taylor’s Professor Speaks About THE-ICE and Quality Assurance at the Tourism and Hospitality Executive Forum in Manila

At the University of Santo Tomas in The Philippines, Prof Hobson outlined how quality assurance has become increasing important issue for prospective students, universities, employers and governments.

(L-R) Prof Hobson (PVC at TU) speaks at TOHEX at UST
Professor Perry Hobson, the Pro Vice-Chancellor for Global Engagement at Taylor’s University, was invited to deliver a Keynote on “Quality Assurance in Hospitality & Tourism Education: Challenges & Innovations” at the 2nd  Tourism and Hospitality Executive Forum (TOHEX) organized by The University of Santo Tomas (UST).  Located in Manila, it is the oldest university in S.E. Asia, having been founded over 400-years ago. 

Prof Hobson was the Director/CEO of The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE) before joining Taylor’s University in 2012, and has remained on its Board of Directors.  THE-ICE is the leading international accreditation body for hospitality, tourism and events. They launched their international accreditation schema in 2008, and now have accredited members in 15-countries. There are currently three members of THE-ICE in The Philippines – the University of Santo Tomas (UST), Far Eastern University (FEU), and Lyceum of The Philippines University (LPU).

In Malaysia, Taylor’s University’s was the first institution to become an accredited member of THE-ICE. During his presentation, he addressed the need and importance of independent international accreditation. He pointed out that, “There are currently some 18,000+ universities in the world, and some 3 million international students. From a prospective student’s perspective, it’s all very confusing as to who are legitimate and quality education providers are. So too for the industry, when it comes to hiring graduates”. Over 400-students and staff were present for his presentation, including participants from other institutions in Manila.

The engaging presentation format at UST also included 4-respondents, who were drawn from professional education bodies and the industry. They commented on, and added to his presentation. In looking to the future, Prof Hobson observed that we are seeing many regional and national accreditation bodies who are now looking to mutually recognise one another’s accreditations and QA systems.  This is what THE-ICE is doing with organisations such as the Flemish-speaking NACO that covers The Netherlands and also the Dutch-speaking parts of Belgium. “Increasingly people want to be assured about the quality of their education” he concluded “and so they want to see active assurances from QA bodies with a global reputation”.

To find out more about THE-ICE accreditation click here - (Global Matters 2018)